These terms apply to every event photograph you buy. They form part of your purchase.
Last updated: 2026-09-01
You may download and keep the photograph and use it personally: print it, keep it, and post it on your own social media (crediting the photographer where one is named). This is a permanent, worldwide, non-exclusive licence for those uses. You do not need to ask again each time.
You may not resell the photograph, license it on to anyone else, use it to advertise or promote a business, product or service, or claim to be its author. Copyright stays with the photographer or the organizer.
Files are available to download immediately after payment, from your account, for at least 12 months. If a download fails, you can retry it as often as you need within that period.
Because this is a digital file supplied immediately, you lose the statutory 14-day right of withdrawal once the download begins — you confirm this at checkout, and it is the only way we can deliver the file straight away rather than after a waiting period.
That waiver does not affect your other rights. If a file is missing, corrupt, or not what was shown to you, you are entitled to have it fixed or refunded.
A photograph may be withdrawn from sale — for example at the request of someone depicted in it, or following a rights complaint. Copies you have already downloaded remain yours to keep under this licence, but access to re-download may end. Where that happens before you were able to download, you will be refunded.
Refunds are handled by the organizer, who is the seller. Contact them first using the details on your receipt. If you cannot reach them, or they do not respond, write to us and we will help. See also our Payment Terms & Refund Policy.
Separately from any purchase, you can ask for a photograph of you to be removed — from the organizer directly, or using the report option on the photograph itself. A photograph you object to is withheld from sale while the request is looked at. See our Photo Consent & Auto-Tagging Policy.
Contact the organizer first. If that does not resolve it, your options are on our Dispute Resolution page.
Purchases and downloads: hello@pistaclub.app
Legal: legal@pistaclub.app